1. THE PROMOTER
a. The Promoter is Greystar Europe Holdings Limited of The Gilbert, 40 Finsbury Square, London, EC2A 1PX (the ‘Promoter’).
2. TERMS
a. These standard terms and conditions (‘Terms’) constitute the entire agreement between the Customer and the Promoter with respect to the matters set forth herein, and no oral statements or prior written matter not specifically incorporated herein shall be of any force or effect at the time of entering the Promotion and/or redeeming the Reward.
b. These Terms apply to the Promotion and by submitting a booking you are agreeing to be bound by these Terms.
3. PROMOTION PERIOD
a. The Promotion shall open at 9:00AM on 25th March 2026 (the ‘Opening Date’) and shall end on 11:59PM on 15th May 2026 (the ‘Closing Date’).
b. To enter the Promotion and to be eligible for a Reward only, you must have completed and/or met all 5 requirements at section 4 a below with the Canvas Property Reception Team or by other means as determined at the sole discretion of the Promoter by the Closing Date. (‘Entry’ and ‘Entries’ shall have the same meaning).
c. All Promotion Entries (i) received after the Closing Date, and/or (ii) that do not meet all Eligibility Requirements are automatically disqualified
d. The Promoter will not accept:
i. responsibility for Entries that are lost, mislaid, damaged or delayed in transit, regardless of cause, including, for example, as a result of any equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind; or
ii. proof of transmission as proof of receipt of Entry to the Promotion.
e. The Promoter has the authority to end the Promotion at any time before the Closing Date if required.
4. ELIGIBILITY
a. The Promotion is open to individuals who have completed and met all 5 of the below requirements (‘Eligibility Requirements’):
i. Have made a booking at any participating Canvas Student property (excluding City Club) for the 2026/27 academic year; and
ii. Have booked a tenancy with a minimum length of 51 weeks; and
iii. Have entered into a completed Tenancy Agreement executed by the Tenant (and Guarantor where applicable); and
iv. Have paid any required Holding Fee and/or Rent payments in accordance with the booking terms; and
v. Are in full-time education.
(‘Customer’ and ‘Customers’ shall have the same meaning).
b. Any terms not defined in these Terms shall have the same meaning as defined in your Tenancy Agreement.
c. In entering the Promotion, you confirm that you are eligible to do so.
d. The Promoter may require you to provide proof that you are eligible to enter the Promotion and/or receive a Reward.
e. There is a limit of one (1) Reward per Customer.
f. This Promotion cannot be used in conjunction with any other offers unless stated otherwise by the Promoter.
g. Holding Fees are non-refundable except at the sole discretion of the Promoter.
h. The Resident must quote promo code CAN350150 at time of booking otherwise they will not be eligible for a Reward.
5. THE PROMOTION
a. Customers who complete a qualifying booking and meet all Eligibility Requirements will be eligible for:
- £350 cashback, and
- A £150 move-in kit (the “Service Offering”).
Each a ‘Reward’ and together the ‘Rewards’.
b. The cashback element of the Reward:
i. Will be paid after the Customer has checked in and commenced their tenancy;
ii. Will be processed within a reasonable timeframe (typically within 60–90 days of check-in);
iii. Will be paid via bank transfer or another method determined by the Promoter.
c. The Service Offering (move-in kit):
i. Will be provided at or shortly after check-in;
ii. Contents are determined solely by the Promoter and may vary;
iii. Is non-transferable, non-exchangeable and cannot be redeemed for cash.
d. The responsibility for claiming the Rewards rests with the Customer.
e. Rewards will be fulfilled from the tenancy start date and by no later than 31st December 2026.
f. Customers are responsible for all other costs and arrangements associated with their Tenancy Agreement.
6. PARTICIPATING CANVAS PROPERTIES
a. The Promotion is available at all participating Canvas Student properties in the United Kingdom (each a ‘Participating Canvas Property’) excluding Canvas City Club.
b. The Promoter reserves the right to amend the list of participating properties at any time.
7. ANNOUNCEMENT
a. Customers who are eligible for a Reward must contact their respective Canvas Reception team (or follow the process communicated by the Promoter) in order to claim their Reward.
8. LIMITATION OF LIABILITY
a. Insofar as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate any Customer or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the Promotion and/or Reward except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.
b. The Promoter accepts no responsibility for any disappointment of any kind suffered by any Customer in entering the Promotion or receiving (or not receiving) a Reward.
9. OWNERSHIP OF PROMOTION ENTRIES AND INTELLECTUAL PROPERTY RIGHTS
a. All booking details and any accompanying material submitted to the Promoter will become the property of the Promoter on receipt and will not be returned.
b. You agree that the Promoter may, but is not required to, use your booking details for promotional and marketing purposes in connection with the Promotion.
10. DATA PROTECTION AND PUBLICITY
a. If you receive a Reward, you agree that the Promoter may use your name, image and town or county of residence for promotional purposes.
b. You further agree to participate in any reasonable publicity required by the Promoter.
c. By entering the Promotion, you agree that any personal information provided may be used by the Promoter to administer the Promotion.
11. GENERAL
a. The Promoter reserves the right to disqualify any Customer if it has reasonable grounds to believe that they have breached these Terms or any applicable law.
b. The Promoter reserves the right to cancel or amend the Promotion and/or these Terms at any time without notice where necessary. Any changes will be posted on the Promoter’s website.
c. This Promotion is subject to availability and may be withdrawn at any time. Rewards are non-transferable and no cash alternatives will be offered (except for the cashback element stated).
d. These Terms and any dispute or claim arising out of or in connection with them shall be governed by the laws of England and Wales.
e. The Courts of England shall have exclusive jurisdiction in relation to any such disputes or claims.